Mental health

Your mental health may make it difficult to manage money, or your finances could affect your mental health

Support for you

Early warning signs that your mental health is suffering: 

  • Avoiding checking your bank account  
  • Not opening letters and emails or not answering phone calls 
  • Worrying about being able to pay bills 
  • Difficulty sleeping because you’re thinking about your finances 
  • Feeling like your financial situation is unmanageable 

If any of these sound familiar, then a first good step is to speak to your GP or contact a healthcare professional

How Lowell can support you

Supportive team

Our team will listen to you and understand how your mental health can affect how you manage your account. Telling us about your situation means we can discuss options that suit you and your individual circumstances.

Manage your account online

If you are worried about talking to us on the phone then you can register to manage your account online.

Understand your budget

You can use our budget calculator to get a better understanding of your finances. If you need help with this give us a call and we can guide you through to see what you can afford.

An affordable payment plan

All our payment plans are flexible and we will agree a payment plan that is affordable for you. As your situation changes you can change your payment plan to suit you.

Breathing space

If you’re worried you won’t be able to make any payments right now then that’s ok. Get in touch to let us know and we can give you time and space.

Organisations that can support you

MoneyHelper

Money and pensions guidance. They can also direct you to specialist trusted services if you need more support.

MoneyHelper

StepChange

A debt charity which can help you access free debt support services. They provide free expert advice and debt support, as well as general money guidance.

StepChange

Mental health uk

Mental health uk can help you understand, manage & improve your mental health and money issues.

Mental health uk

Frequently asked questions

If you're not sure what to do next, our FAQs might be able to help answer some of your questions

FAQs

Need more support?

Get in touch with us and we can help you take the next step

Contact us