Debt guidance

Discover our range of guides for help and support about all things debt related

How does your credit file affect you?

Learn what’s on your credit file, how to check your credit score, and how a default impacts your credit rating.

The debt collection process: What to expect

Find out how the debt collection process works, including when your debt is sold, how debt collectors contact you and who Lowell.

How do defaults work?

Discover what impact a default has on your credit file, how long a default lasts, and how working with Lowell can help with a default on your file.

Who should I speak to for debt support?

Discover more about different independent organisations who can help you with debt support, and how Lowell can help you to work with these services.

Manage your debt online

Having an online account makes it quick and easy to manage your payment plan. Learn more about how you can manage your Lowell account online today.