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Contacting Lowell

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Before you call, have you checked our FAQs?

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Received a letter from Lowell regarding Lloyds Banking Group?

If we've sent you a letter about your Lloyds Banking Group debt, it means we've bought it from Lloyds Banking Group, and you now owe the debt to us instead. Register or sign in to see your account information today.

FAQs

We're making some changes to our call centre opening hours over the holiday period

Contact Us

Contact us form

Get in touch by using our online form below. We’ll email you a response within six working days.

If you need something a little quicker, sign in and connect with our LiveChat agents through the portal.

 

 

 

Call us

Call us

You can call us 9am-6:30pm Monday to Friday, and 9am-4pm on Saturdays.

We're closed Sundays and Bank Holidays.

 

 

0333 5565 552
Write to us

Write to us

Lowell Financial Ltd
PO Box 13079
Harlow
CM20 9TE

 

 

 

 

Make a complaint

We do our best to help you manage your Lowell account, but we understand we might not always get it right.

Find out more about Lowell's complaints process.

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© Copyright 2025 | Lowell Portfolio I Ltd, Company Registration Number 4857418, and Lowell Financial Ltd, Company Registration Number 4558936, are registered in England and Wales. Registered Office: No.1 The Square, Thorpe Park View, Thorpe Park, Leeds, LS15 8GH. Lowell Financial Ltd is authorised and regulated by the Financial Conduct Authority.