Cookie Notice

identityservice.lowellgroup.co.uk

.IdentityServer.Session

1 year

This cookie allows us to make sure that you are a person not a robot

identityservice.lowellgroup.co.uk

.AspNetCore.Antiforgery

1 year

.AspNetCore.

identityservice.lowellgroup.co.uk

NSC_xxxxxxxxxxxxxxx

End of browser session

This cookie name is associated with the Netscaler load balancing service from Citrix. This is a pattern type cookie with the root being NSC_ and the rest of the name being a unique encrypted alpha numeric identifier for the virtual server it originated from. The cookie is used to ensure traffic and user data is routed to the correct locations where a site is hosted on multiple servers, so that the end user has a consistent experience.

Google

This cookie allows us to make sure that you are a person not a robot

NID

Up to 2 years

These cookies are used by Google reCAPTCHA to determine and verify that the user is not a robot.

Google's Privacy Policy can be found here.

TU

These cookies are required in order to complete validation checks for access to the TransUnion credit score and services

fp_token_ 

io_token_ for Iovation

12 months

12 months

Devicerisk element cookie, checking against the consumers device details for validation purposes

Devicerisk element cookie, checking against the consumers device details for validation purposes

accounts.google.com

__Host-1PLSID

7 months

This domain is owned by Google. The main business activity is: User Accounts sub-domain. Cookies in this domain have lifespans between 1 month to 2 years.

accounts.google.com

OTZ

1 year

This domain is owned by Google. The main business activity is: User Accounts sub-domain. Cookies in this domain have lifespans between 1 month to 2 years.

accounts.google.com

ACCOUNT CHOOSER

1 year

This domain is owned by Google. The main business activity is: User Accounts sub-domain. Cookies in this domain have lifespans between 1 month to 2 years.

accounts.google.com

_HOST-GAPS

1 year

This domain is owned by Google. The main business activity is: User Accounts sub-domain. Cookies in this domain have lifespans between 1 month to 2 years.

accounts.google.com

_HOST-3PLSID

7 months

This domain is owned by Google. The main business activity is: User Accounts sub-domain. Cookies in this domain have lifespans between 1 month to 2 years.

accounts.google.com

LSID

7 months

This domain is owned by Google. The main business activity is: User Accounts sub-domain. Cookies in this domain have lifespans between 1 month to 2 years.

Google Analytics

_ga

_ga_*

_gat

_gid

_gali

2 years

2 years

1 minute

24 hours

30 seconds

We use Google Analytics to collect information about how you use our site. 

We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to our site, where visitors have come to our site from and the pages they visited.

We don’t allow Google to use or share our analytics data.

Google Analytics stores information about:

• The pages you visit on our site
• The actions you perform on our site
• How long you spend on each page
• How you got to our site
• What you click on while you’re visiting our site
• Information about the browser and device you use to navigate our site, (including an anonymised IP address).
• We don’t collect or store any personal information (for example your name or address) that can be used to identify who you are.

More details about how Google Analytics collects and processes data are available at www.google.com/policies/privacy/partners

You can opt out of being tracked by Google Analytics cookies across all websites http://tools.google.com/dlpage/gaoptout

Dynatrace

dtCookie

dtLatC

dtPC

dtSa

dtBw

rxvt

rxVisitor

End of browser session

End of browser session

End of browser session

End of browser session

End of browser session

End of browser session

Permanent
(this allows us to link your visits to our website by giving you a unique user ID)

We use Dynatrace cookies to help us monitor the performance of our website, analyse site usage and user behaviour to ensure you get the best possible service.

Dynatrace cookies allow us to receive a notification when the website is down or not functioning as expected. This allows us to resolve any technical problems quickly and with minimal disruption.

These cookies do not collect data that can be used to identify individuals. We don’t allow Dynatrace or any other third party to share or use the data collected by these cookies.

Google Optimise

_gaexp

_opt_awcid

_opt_awmid

_opt_awgid

_opt_awkid

_opt_utmc

90 days

24 hours

24 hours

24 hours

24 hours

24 hours

Google Optimise cookies are used to enable performance optimisation testing. This helps us to improve your experience based on your response to different website pages and content.

Decibel

da_lid

da_sid

da_intState

12 months

30 mins

30 mins

We use Decibel to monitor and review your online experience on our website and provide us with insights on how to make it even better.

Medallia

kampyleUserSessionsCount

DECLINED_DATE

SUBMITTED_DATE

kampyleUserSession

kampyleSessionPageCounter

kampyleInvitePresented

kampylePageLoadedTimestamp

kampyleUserPercentile

LAST_INVITATION_VIEW

kampyle_userid

medallia_journeys_id

md_isSurveySubmittedInSession

mdigital_alternative_uuid

mdLogger

12 months

12 months

12 months

12 months

12 months

12 months

12 months

12 months

12 months

12 months

12 months

12 months

12 months

12 months

We use Medallia to monitor and review your online experience on our website via a digital survey to provide us with insights on how to make it even better.

VWO

_vis_opt_exp_{CAMPAIGNID}_goal_{GOALID}

_vis_opt_test_cookie

_vis_opt_exp_{CAMPAIGNID}_combi

_vis_opt_exp_{CAMPAIGNID}_exclude

_vis_opt_exp_{CAMPAIGNID}_split

_vis_opt_s

_vis_opt_out

_vwo_uuid

_vwo_uuid_{CAMPAIGNID}

_vwo_ds

_vwo_sn

100 Days

Expires on browser close

100 Days

100 Days

100 Days

100 Days

10 years

10 years

10 years

Depends on the retention period of the account 

30 mins and reset again to 30 mins on visitor activity

VWO uses persistent visitor-level and local storage cookies to understand visitor’s behaviour and track visitor journeys on the website to deliver the best experience. The cookies track the variation a visitor views and help serve the same variation to the visitor consistently, track their goals, and determine whether they are part of a campaign, and so on.

VWO uses different cookies, each storing a different set of data. The cookies do not interfere with the loading or functioning of the website.

NOTE: The only information that VWO collects about a cookie is a visitor ID, viz., a UUID that does not contain any personal data. A typical UUID looks like 4201E4DB-4C25-BA4DD31-C137C718D30E. It helps distinguish one visitor from another. This means no individual or consumer can be tracked or identified by VWO.

_vwo_uuid_v2

_vis_opt_exp_{CAMPAIGNID}_combi_choose

366 days

Persists until campaign changes are applied

_vwo_referrer

_vwo

_vwo_global_opt_out

_vis_opt_exp_{CAMPAIGNID}_goal_{GOALID}_{ACCID}

_vis_opt_exp_{CAMPAIGNID}_combi_{ACCID}

_vis_opt_exp_{CAMPAIGNID}_exclude_{ACCID}

_vis_opt_exp_{CAMPAIGNID}_split_{ACCID}

_vwo_uuid_{CAMPAIGNID}_{ACCID}

_vis_opt_exp_{CAMPAIGNID}_combi_choose_{ACCID}

15 secs

Expires in 2096 years

100 days

100 days

100 days

100 days

100 days

10 years

Persists until campaign changes are applied

_vwo_global_opt_out

100 days

_vwo_ssm

 3650 days

NOTE: For the _vwo_ssm cookie, despite the stipulated duration, it will be deleted once VWO has done the validation.

google.com

NID

1 year

This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear.

google.com

SID

7 months

This cookie is used by Google in combination with HSID to verify a Google user account and most recent login time.

google.com

SIDCC

5 months

This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear.

google.com

__Secure-xxxxxxx

7 months

This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear.

youtube.com

VISITOR_PRIVACY_METADATA

5 months

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

google.com

HSID

7 months

Used by Google in combination with SID to verify Google user account and most recent login time

google.com

SAPISID

7 months

This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear.

youtube.com

VISITOR_INFO1_LIVE

5 months

This cookie is used as a unique identifier to track viewing of videos

google.com

APISID

7 months

This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear.

youtube.com

YSC

1 year

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

google.com

SSID

7 months

This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear.

Google ads

googleads.g.doubleclick.net

fls.doubleclick.net

18 months

Google DoubleClick cookies help us to show you relevant ads about our services across the internet, including on other websites you visit, based on the fact that you visited our website.
They also help us track how many times people who click on our ads end up taking an action on our website. These cookies allow Google and us to determine that you clicked the ad and later visited our site.
For more information on Google’s remarketing cookies, see the ‘Advertising’ section of Google’s cookie policy: https://policies.google.com/technologies/types

Bing

bat.bing.com/

18 months

The Bing remarketing cookie helps us to show you relevant ads about our services across the internet, including on other websites you visit, based on the fact that you visited our website.

Facebook

<p>fr</p>
<p>tr</p>
<p>_fbp</p>

3 months
End of browser session
3 months

These cookies are used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Facebook

datr

730 days

This cookie is used to identify the web browser being used to connect to Facebook.