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You're in safe hands

Lowell have worked with over 700,000 customers in the past year* to set affordable debt repayment plans which are still in place and being paid on time.

Female Contact Centre agent speaking on the phone - Our payment plans are suited to your circumstances

Who are Lowell Financial/Lowell Portfolio 1 Ltd? 

Lowell is a group of companies which includes Lowell Portfolio 1 Ltd (who will have purchased your account) and Lowell Financial Ltd (who manage your account on behalf of Lowell Portfolio 1 Ltd). 

Lowell Financial Ltd are a debt collection company who aim to help you to take control of your debtWe don’t add interest  or charges and we agree  affordable, realistic  repayment plans. 

Why you can trust us

No hidden charges

We don’t charge any interest or charges, so every penny you pay goes towards clearing your balance.

Flexible plans

We know that life can be unpredictable. If your circumstances change, talk to us. Change how often you pay or how much you pay, whenever you need.

Affordable payments

Pay what you can afford, based on your circumstances. We’ll never ask you to pay more than you can afford.

You come first

Our customer service has achieved Gold status for the Investors in Customers award four years in a row. Our priority is customer satisfaction.

We listen to you

Tell us your personal situation and together, we’ll help you to identify the best way forward with your debt.

Many ways to help

It’s not all about money – if you need extra help, we can help you find the right support.

The benefits of paying your debt

“Lowell is definitely a 10, 100% definitely a 10. They were always amazing, always.” 

Christine, London

Read more about how we've helped customers

*Data is from period of June 2018 - June 2019

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