Take the next step

You’re taking control of your debt and we’re here to support you. Choose whether you want to work out your budget, start paying off your debt, manage your account or get in touch for more help and support.

Work out what you can afford

Our helpful budget calculator

Our calculator will help you work out a budget based on your current finances. Just input all your incomings and outgoings to get an accurate understanding of how much you have left. Simply log in or register your account to get access to this easy-to-use tool.

Start paying your debt

Make a payment today

Make a one-off payment online or log in to set up a Direct Debit repayment plan. You won’t even need to pick up the phone. You can manage it all online through your account.

The benefits of paying your debt

There are many reasons why it’s worth paying off your debt. Lowell customers share how clearing your debt can impact your life.

Talk to us

How customers felt after contacting us

We will always listen with empathy and support customers whose circumstances affect their ability to pay. Read testimonials from real customers, sharing their experiences of Lowell.

Tell us if your circumstances change

We know that life can be unpredictable. Whether your health, your work or your bills have changed, we’re here to help. Tell us if you can no longer afford your existing payment plan and we can find a solution that works for you.

Manage your account

Register or log in to: - Set up or amend a payment plan - Track your progress - Make a one-off payment - Use our budget calculator To register you’ll need your reference number, which you’ll find on any letters or emails we’ve sent you.

Get help and support

Free independent help and advice

We understand there might be times when you need extra support to help deal with your debts. We’ll help you find independent and free advice.

Have your questions answered

Find more information about how we can help, how to make payments and how debt affects your credit file.