We know that every customer’s story is different. We put your needs first. Whatever your situation, we’ll help you find a solution that suits you and helps you to meet your goals.
“[Working with Lowell] made me feel like somebody cared because, even though I owed them money, they still listened to the circumstances behind my situation”
Caleika, Birmingham
“I’ve always had a positive experience [with Lowell] and I’ll always tell any friend or family that I know are in a similar situation to me that Lowell is fantastic. I used to go “Yes!” when I [knew] a debt had been passed to Lowell”
Christine, London
“There was a door open that allowed me to actually pay for something without the stress. She wasn’t telling me you have to, she was asking me can you?”
Maria, Birmingham
“I think the Lowell customer service is really, really good. You’re speaking to someone who understands your situation, first of all. They were polite and they were understanding.”
Rochelle, Manchester
“[When] you’ve got someone like Lowell that listens and understands, you don’t feel pressured into paying that money. If I could get every debt that I had controlled by Lowell, that’d make my life easy.”
David, Stockport
* Data is from June 2018 - June 2019
** Data is from May 2014 - May 2019
